Stop playing detective with every incoming package
AB Dock gives your team the order context it needs to process Amazon Business deliveries faster — without guessing, chasing, or waiting on the account administrator.
The receiving team's daily frustration
Amazon Business makes ordering easy for everyone in the organization. But when the packages arrive, receiving teams are often left with the hardest part — figuring out what to do with them.
No packing slip, no context
Amazon packages don't typically include a packing slip — and that's where receiving teams expect to find the order context. A box shows up with a tracking number and a return address. That's it. No item list, no purchaser, no destination.
No fast way to find the purchaser
To figure out who ordered something, someone has to call or email the account administrator, wait for a response, and hope the answer comes back quickly. It rarely does.
Routing takes too long
Without knowing who the package belongs to, it sits. Packages pile up. End users wait. And receiving staff spend time on detective work instead of moving deliveries.
Incomplete deliveries are hard to catch
If an order was supposed to arrive in multiple packages, it's hard to know whether everything came in. Issues get discovered late — after the window to act has closed.
The result: Without a packing slip and no other way to look up order context, packages pile up, end users wait longer, and your team spends time on avoidable back-and-forth instead of moving deliveries.
Give your team the context to move faster
AB Dock connects to your Amazon Business account and surfaces the order details your receiving team needs — right when a package arrives. No Amazon Business access required for receiving staff.
- See what arrived — items, quantities, tracking, and delivery details in one place
- Find the purchaser fast — by name, PO number, order ID, or item
- Route packages to the right person or department without back-and-forth
- Confirm whether a delivery was received in full or if something is missing
- Search by tracking number, carrier, purchaser, or order details from any device
- No Amazon Business account access required for receiving users
Package arrives
A delivery comes in. Your team opens AB Dock.
Look it up
Search by tracking number, scan the label, or browse today's expected deliveries. Find the order in seconds.
See who ordered it
The purchaser name, PO number, order ID, and item details are right there. No calls, no waiting.
Route and move on
Get the package to the right person or location. Check whether the delivery was complete. Move to the next one.
Easy to set up, easy to use
An Amazon Business account administrator connects AB Dock in under 2 minutes. After that, receiving team members can log in and start using it — no Amazon Business account required, no complex training needed.
AB Dock works on any device. Receivers can scan a shipping label or enter a tracking number from a phone, tablet, or desktop.
Ready to reduce receiving confusion?
Start a 14-day free trial and see how quickly your team can go from mystery package to routed delivery.